At SHAKTISUT REAL ESTATE PRIVATE LIMITED, we understand that circumstances can change. This Cancellation Policy outlines the rules and conditions for canceling rental inquiries, bookings, and agreements for houses, shops, and buildings.
1. Cancellation Before Booking Confirmation
- If a client cancels before any advance payment or booking confirmation, there will be no cancellation charges.
- If any service or site visit has already been arranged, a nominal service fee may be applicable.
2. Cancellation After Advance Payment
- If a client cancels after paying an advance but before signing the rental agreement, the advance may be:
- Partially refunded, subject to administrative and service fees.
- Non-refundable, if mentioned in writing during booking.
Note: Booking advances are typically used to hold a property and may not be refunded if the client withdraws.
3. Cancellation After Agreement Signing
- Once the rental agreement is signed, cancellation is governed by the terms of the agreement between the tenant and property owner.
- SHAKTISUT REAL ESTATE is not responsible for refunds of security deposits or penalties beyond what is stated in the agreement.
4. Owner-Initiated Cancellations
- If the property owner cancels after a booking has been confirmed:
- We will refund the full amount paid by the client.
- We will assist in finding a similar alternative property if requested.
5. Non-Refundable Services
- Service charges, documentation fees, and brokerage fees are non-refundable once the service is delivered.
- These are considered payment for time, effort, and expertise already provided.
6. How to Cancel
To request a cancellation, please contact us at:
Phone: +91 8233242006
Email: shaktisutrealestateprivatel@gmail.com